Privacy Policy
LOBO BROTHERS S.L. (“Company”, “we”, “our”, or “us”), with registered office at Calle Velázquez 157, 1st Floor, 28002 Madrid, Spain, and Tax ID number B86656915, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website bots.lobobrothers.com (the “Website”) or use our services.
By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it.
1. Compliance with Applicable Law
We process personal data in compliance with:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, GDPR).
Spanish Organic Law 3/2018 of December 5 on the Protection of Personal Data and Guarantee of Digital Rights (LOPD GDD).
2. Data Controller
Controller: LOBO BROTHERS S.L.
Address: Calle Velázquez 157, 1st Floor, 28002 Madrid, Spain
Email: lopd@lobobrothers.com
Website: www.lobobrothers.com
3. Principles of Data Processing
We adhere to the following principles when processing your personal data:
Lawfulness, fairness, and transparency – We only process your data with your consent and for specific purposes, with full transparency.
Data minimization – We collect only the data strictly necessary for the intended purposes.
Storage limitation – We retain your data only for as long as required to fulfill the stated purposes.
Integrity and confidentiality – We implement appropriate measures to secure your data and prevent unauthorized access, misuse, or disclosure.
4. Information We Collect
You may provide us with personal data in the following circumstances:
When contacting us via contact forms or email.
When posting comments on the Website.
When subscribing to our newsletters or marketing communications.
The personal data we may collect include:
Identifying information (e.g., name, surname, email address, phone number).
Technical information (e.g., IP address, browser type, device information).
Subscription and communication preferences.
5. Purpose of Processing
We process your personal data for the following purposes:
To respond to inquiries and communications submitted through the Website.
To provide newsletters, promotions, and marketing communications (via Mailchimp).
To ensure compliance with our Legal Notice and applicable law.
To analyze browsing activity and improve the Website (via cookies and analytics tools).
To manage our presence on social media platforms (Facebook, Twitter, LinkedIn, YouTube, Instagram).
We will never use your data for unsolicited or individualized advertising without your consent.
6. Legal Basis for Processing
The legal basis for processing your personal data is your consent. By using our Website, submitting information through our forms, or subscribing to our newsletters, you expressly consent to this Privacy Policy.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. You may request deletion of your data at any time (see Section 9 below).
8. Disclosure of Data to Third Parties
We may share your personal data with trusted third-party service providers, exclusively for the purposes described in this Privacy Policy:
Mailchimp (The Rocket Science Group LLC d/b/a Mailchimp, USA) – for email subscription management. Privacy policy available at https://mailchimp.com.
Google Analytics (Google LLC, USA) – for website analytics. Privacy policy available at https://analytics.google.com.
These providers may process your data outside the European Economic Area (EEA). In such cases, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place.
9. Your Rights
You have the following rights under GDPR:
Access – Request access to the personal data we hold about you.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your personal data.
Restriction – Request limitation of the processing of your data.
Objection – Object to the processing of your personal data.
Portability – Request transfer of your personal data to another controller.
To exercise your rights, please send a request to lopd@lobobrothers.com, including a valid proof of identity (e.g., a copy of your national ID card or equivalent).
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or the relevant supervisory authority if you believe your rights have been violated.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or loss. The Website is hosted by OVH HISPANO, SLU, which provides robust security measures for data storage.
11. Cookies
This Website uses cookies to enhance user experience and collect statistical data. For detailed information on the types of cookies used and how to manage them, please refer to our Cookie Policy.
12. Third-Party Content
The Website may include embedded content (e.g., videos, images, articles). Such content behaves as if you visited the third-party website directly and may collect data, use cookies, or employ tracking technologies.
13. Accuracy of Data
You are responsible for ensuring that the personal data you provide is accurate, complete, and up to date. We are not liable for any consequences arising from inaccurate or outdated information.
14. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect legislative, jurisprudential, or industry changes. Updates will be published on this page and will take effect upon posting.
15. Contact Information
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
LOBO BROTHERS S.L.
Calle Velázquez 157, 1st Floor, 28002 Madrid, Spain
Email: lopd@lobobrothers.com